G2a Privacy Policy — How Is Your Data Protected?
Protecting your personal data is our top priority at g2a. This policy explains what information we collect, how it is used, and what rights you have.
View FAQWhat types of information are collected?
Account & Identity Information
When registering on g2a, we collect your name, mobile number, date of birth, and national ID details. This information is required for account verification and is also retained for legal compliance.
To keep your account secure, your email address (where applicable), login date and time, and device information are also recorded.
Payment & Transaction Information
G2a keeps a record of every transaction made via bKash, Nagad, or Rocket — including the transaction amount (BDT), timestamp, and payment method summary.
However, g2a never collects your mobile banking PIN or password. Payment sessions are handled through a secure third-party gateway.
Device & Browser Information
Your device type, operating system, browser version, and IP address are collected automatically when you use the platform. This information is used for security monitoring and service quality improvement.
Usage history — including pages visited, time spent on games, and betting activity — is also recorded.
Cookies & Tracking Information
The g2a platform uses cookies to keep your login session active, remember your preferences, and analyze platform performance.
You can disable cookies in your browser settings, though doing so may cause some platform features to not work properly.
How is the collected information used?
G2a uses your information for the following purposes:
- To create, verify, and manage your account
- To process transactions and maintain payment history
- To ensure platform security and prevent fraud
- For service analytics to improve the user experience
- To fulfill applicable legal obligations
- To notify you of promotional offers (with your consent)
G2a never sells or transfers your personal information to advertisers.
Data Storage, Security & Third Parties
Security Measures
All data transmitted on the g2a platform is secured via SSL encryption. Data servers are protected by modern firewalls and access control systems.
Your account password is stored in encrypted form, so no g2a employee can view it. Regular security audits are conducted.
Sharing Information with Third Parties
G2a shares information with third parties only in the following cases:
- Authorized mobile banking partners for payment processing
- As required by law or by government directive
- Upon request from authorities authorized to investigate fraud
Data Retention Period
All data is retained for as long as your account remains active. Even after account closure, certain transaction records are kept for a defined period as required by law.
If you request your account to be deleted, all data will be removed except information we are legally required to retain.
User Rights
You have the following rights on the g2a platform:
- Access: You can request to view the data we hold about you
- Correction: You can request corrections to inaccurate information
- Deletion: You can request deletion of your data within legal limits
- Objection: You can object to the use of certain information
Policy Changes & Contact Information
G2a may update this Privacy Policy when necessary. Any significant changes will be clearly announced on the platform. Continued use of the platform after a revised policy is published will be considered acceptance of the updated terms.
Contact us for any questions or concerns regarding data protection:
Email: [email protected]
Submit any requests regarding your rights by email. We typically respond within 7 business days. For further assistance, FAQ Section View.
Your data is safe — get started with confidence
Your privacy is protected at g2a. For any further questions, FAQ Section View or join now.